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Cover Page
Introduction
Table of Contents
FEDVIP Program Highlights
How We Have Changed for 2026
Section 1 Eligibility
Section 2 Enrollment
Section 3 How You Obtain Care
Section 4 Your Cost for Covered Services
Section 5 Vision Services and Supplies
Section 6 International Services and Supplies
Section 7 General Exclusions - Things We Do Not Cover
Section 8 Claims Filing and Disputed Claims Process
Section 9 Definitions of Terms We Use in This Brochure
Stop Health Care Fraud!
Summary of Benefits
Rate Information
 

Blue Cross Blue Shield FEP Vision Brochure - 2026

 
 

 

Blue Cross Blue Shield FEP Vision
Section 8 Claims Filing and Disputed Claims Process

 

How to File a Claim for Covered Services

 

If your vision care provider is in the participating network, they will file the claim for you, and payment will be sent directly to the vision care provider.

If you live in a limited access area, overseas or if you obtain services from a non-participating provider (High Option only), you are responsible for filing the claim. You can submit your out-of-network claim electronically using the mobile app, member log-in portal on our website, or you can obtain claim forms on the website at www.bcbsfepvision.com or call 1-888-550-BLUE (2583) or TTY: 1-800-523-2847.

You can also submit an out-of-network claim form along with copies of the provider’s bills by mail to:

Blue Cross Blue Shield FEP Vision
P.O. Box 507
Troy, NY 12181
 

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